The changes of making a profit on the Forex OTC market inextricably linked to the risk of incurring a loss. Please not: Clients trading CFDs do not own or have any other rights to the underlying assets. Dear valued client, We would like to inform you about the changes in the legal documents which become effective in 10 calendar days from the date of this announcement.

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Our commitment at FXPN.by to guarding your best interests are paramount.

If you are dissatisfied with our services or want to raise an issue regarding your account or activity with us, please contact our Customer Support Department via email on [email protected]. Our Customer Support Representatives will confirm receipt of your email within 1 business day and will strive to resolve your query and/or grievance in a prompt manner.

If you are displeased with the response you received, then you may raise the issue further with our Compliance Department following the Company’s Complaints Handling Procedure.

The Company remains committed to addressing and resolving all queries and/or issues brought forward by its Clients in a prompt and satisfactory manner.

Complaints Form

if you would prefer to talk to one of our support members, kindly enter your Name, email and phone number in the fields below and click “Yes”. Otherwise, please click “No” to return to the full complaint form.

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